We can care for your pet without you even having to leave your home! Just follow the step-by-step instructions below to download the TeleVet app, create an account for your pet, and schedule an online consultation. Easy peasy!
Download The TeleVet App
No matter what device you use, we’ve got you covered. If you use an iPhone/iPad, go to Apple’s App Store to download and install the TeleVet app. If you use an Android phone or tablet, simply go to Google Play to download and install the TeleVet app.
Your Pet. Your Vet.
Create Your Account
2a. Click "Get Started"
2b. Enter Your Name, Email, and Create a Password
2c. Click "Allow"
Register Your Pet
3a. Click "Add A Pet"
3b. Click on type of pet
3c. Enter your pet's name and click "Next"
Select Our Hospital & Enter Pet Details
4a. Enter "Animal Hospital of Chelsea" in the search box and "Select" our name
4b. Upload your pet's photo or click "Skip"
4c. Select your answers then click "Next"
Complete Pet Registration
5a. Enter pet info and click "Finish"
5b. Click "Add Payment" and enter payment information
5c. You're all set! Click on "New Consultation"!
Book A Virtual Consultation!
6a. Fill out the "Summary" and "Details" section regarding why you want a consultation
6b. Select your call preference and click "Create Consultation". Note: We charge $0 for the exam, but TeleVet charges $5.
6c. All done! We're available Mon-Fri from 9 am - 5 pm, and try to respond within an hour.
Hours of Operation
Mon: 9:00am – 5:00pm
Tue: 9:00am – 5:00pm
Wed: 9:00am – 5:00pm
Thu: 9:00am – 5:00pm
Fri: 9:00am – 5:00pm
Sat: 9:00am – 3:00pm
Request An Appointment
Tel: (212) 243-3020
Or, click button to submit a request online:
Animal Hospital of Chelsea
162 W 21st Street, New York, NY 10011